Service Terms & Conditions

We are an open community, anyone who wishes can request, use, return and even develop their own modules, accessories or software around our service royalty-free (View Terms & Conditions for Manufacturers), al long as they connect to the servers network of our exclusive QFDM system (patent NC2025/0012723). If you're part of a Marketing Agency, contact us directly to schedule a Demo with one of our Account Executives to show you the advantages and benefits of advertising on our massive and highly segmented platform.

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Flow of Tangible Assets in the Coffee Pie® Ecosystem:

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1) The Customer requests a product lease or loan in our online store.

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2) If the Product is in inventory and the Customer has credit, shipment to the Customer's facilities is immediately scheduled and marked as "Active".

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3) If the Product is not in inventory, it's requested to the respective manufacturer to ship the product to the Head Office for subsequent shipment to the Customer's facilities and is marked as "Active".

4) At the end of the usage or useful life cycle, the Customer have to request the return of the products, packaging them in the original or an adequate cardboard box, with a laser-printed label as indicated in the Return Policy.

5) When the returned product arrives at the workshop, its condition is assessed. If it can continue to be used, maintenance is performed and put to circulation again, if not, corrective maintenance is performed (if the manufacturer still offers spare parts/upgrades) or, ultimately, it is recycled, and the raw materials are returned to the manufacturer so they can manufacture new versions without extracting raw materials from scratch, this way closing the circular economy cycle.

6) Each user has a limited credit limit, and the lease of the products they have requested will be deducted from their account balance monthly.

7) If the user runs out of credit, they can watch on-demand ads to continue using the service. However, if they run out of credit and don't watch ads for 3 consecutive months, their account will be suspended, the products will be blocked according to their serial number until all assets are returned, or the user contacts technical support and completes the reactivation process. If the Client fails to return the assets in optimal condition, they will be responsible for the repair costs or pay the equivalent of 36 months' lease in the event of loss of the asset.

1. Acceptance of Terms
By accessing and using Coffee Pie® or any of its certified devices, you agree to abide by these terms and conditions. If you do not agree, you must refrain from using our services and contact us to determine if a diplomatic solution can be found.

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2. Service Description
We offer flexible and on-demand computing services, through our exclusive Modular Codec Terminals (Commanders™). These devices require an internet connection and are designed from the ground up to be maintenance-free, heat-free and noise-free, with circularity in mind, fully modular, repairable, and recyclable up to 97%.

3. Registration and User Account
To access our services, you must create an account by providing accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account and passwords.

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4. Acceptable Use
You agree to use our services legally and ethically, respecting intellectual property rights, avoiding activities that may damage, disrupt the operation of our systems or Law breaking in general.

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5. Pricing and Payment
The prices for our services are available in the Pricing section. Payments are based on usage, with no recurring subscriptions.

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6. Intellectual Property
All rights to the content and technology of Coffee Pie® are the exclusive property of the owner, currently Grupo 3P1 Colombia.

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7. Limitation of Liability
We are not liable for direct or indirect damages arising from the use of our services, including data loss or service interruptions. It is your responsibility as a user to maintain and manage your backups. Remember that you should always have at least three backups: one on the terminal (USB pendrive, micro SD, external solid state drive, etc), one on a network-disconnected hard drive, and one on a third-party cloud service (Dropbox, Google Drive, OneDrive, etc). This way, in the event of a security or hardware failure, which are rare but inevitable, you can recover your information without any problems.

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8. Modifications
We reserve the right to modify these terms at any time. Modifications will be posted on this page and will take effect immediately.

Any literate human being, including children in the process of learning to read and write, supervised at all times by a responsible adult (be aware of chocking hazard small parts +5 years, the electrical outlets, explicit and violent content, etc), can use our service, regardless of their origin or purchasing power, as long as they comply with the basic standards of community coexistence and environmental care, returning all devices and accessories at the end of their use cycle or life span to be tuned up, repaired, remanufactured or ultimately recycled, thus preventing them from polluting the environment.